Embodied Conversational Agents as a UI Pardigm: A Framework for Evaluation
| Title | Embodied Conversational Agents as a UI Pardigm: A Framework for Evaluation |
| Publication Type | Conference Paper |
| Year of Publication | 2002 |
| Authors | Xiao J, Stasko J, Catrambone R |
| Conference Name | Proceeedings of the AAMA 2002 Workshop on Embodied Conversational Agents |
| Abstract | Identified some dimensions of agents: agent features, user characteristics and the features of the task (context!) Manipulated agents appearance (lifelike vs iconic) and nauture of task.. Perception of agent influenced by nature of users task- providing opinions or procedural - while features oif agent had little effect. 2nd study manipulated intiiative apsects of agents (proactive/reactive). Particpants preferred proactive agents, though initiative had little effect on task performance. Proposed a framework for Evaluation which can be used as a three factor prototype for evaluation of robots. Our evaluations fall quite nicely into these three factors! |
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